Why MXM?

Customer Experience Management

 
checkbox.png

Feedback

Every day MXM captures feedback that systematically engages everyone: your customers, your frontline, and your leadership. 

 
bullseye.png

Insight

MXM delivers the data to focus effort on creating spectacular member experiences. 

 
support.png

Support

MXM helps build loyal customers, loyal customers bring friends, loyal customers stay longer, spend more money, and say great things about you even after they leave.     

 

Access your data any where, any time

 

MXM's compelling, intuitive format promotes situational awareness and helps you get things done by surfacing important trends and exceptions. Easily drill-down with just a couple of clicks. It should be simple to find the data you want. We make it easy.

app_devices.png
 
 

Engage customers, get referrals

 
survey 1.gif

Your customers love to be heard. MXM provides the tools to listen. In fact, customers who provide feedback are far more likely to recommend your business to others.

MXM has been a great tool for our club. We are able to know what our members are thinking in real time and to communicate with members to show that we care. It is also a valuable training tool for our department leaders.
— — Brent Frueh, Rochester Athletic Club
 
 

 

Test out our member surveys!

Our surveys are customizable and YOU get to choose which questions to ask your members! Try one of our example surveys below. We customize every survey campaign to get the best feedback from your members and clients. If you're ready to learn more, schedule a demo today!