When you joined MXM/Medallia, you received an e-mail allowing you to set your password. This message is sent from The ClubWorks Team, with the subject line “MXM/Medallia Account”.
The most common question when logging in is “which Company ID should I use?” The company name for all of MXM/Medallia customers is “mxm”.
You can bypass Company ID entry by adding ‘mxm’ to the url (clubworks.meddalia.com/mxm).
Medallia Password Emails
If you experience issues, please email us at firstname.lastname@example.org. Password reset e-mails will come with the subject line of MXM/Medallia Account.
Here's What it Will Look Like!
From: The MXM/Medallia Team <email@example.com>
Date: Wed, Dec 20, 2017 at 3:33 PM
Subject: MXM/Medallia Account
To: Demo User <firstname.lastname@example.org>
An account to access the MXM/Medallia reporting application has just been created for you. You may review surveys that arrive for your assigned club(s).
Your username is: demo
To set your password go to:
In the future use the following link to log in to the application:
The MXM Team