Accessing Medallia

When you joined MXM/Medallia, you received an e-mail allowing you to set your password. This message is sent from The ClubWorks Team, with the subject line MXM/Medallia Account”.

The most common question when logging in is “which Company ID should I use?” The company name for all of MXM/Medallia customers is “mxm”.

You can bypass Company ID entry by adding ‘mxm’ to the url (clubworks.meddalia.com/mxm).

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Medallia Password Emails

If you experience issues, please email us at support@mxmetrics.com.  Password reset e-mails will come with the subject line of MXM/Medallia Account.

Here's What it Will Look Like!


From: The MXM/Medallia Team <info@mxmetrics.com>
Date: Wed, Dec 20, 2017 at 3:33 PM
Subject: MXM/Medallia Account
To: Demo User <demo@example.com>


Dear Misti,

An account to access the MXM/Medallia reporting application has just been created for you.  You may review surveys that arrive for your assigned club(s).

Your username is:  demo

To set your password go to:

https://clubworks.medallia.com/?r=demo

In the future use the following link to log in to the application:

https://clubworks.medallia.com/mxm

Best regards,

The MXM Team