When you are set up as a user in Medallia, you will receive an e-mail from The ClubWorks Team to allow you to set your password. The subject line is MXM/Medallia Account.
The most common thing we hear is that users don't know the Company Name that will work. The company name for all of our customers is mxm.
You can skip entering the Company Name by using the link (URL) that ends with "/mxm".
Medallia Password Emails
If you experience issues, please email us at firstname.lastname@example.org. Password reset e-mails will come with the subject line of MXM/Medallia Account.
Here's What it Will Look Like!
From: The MXM/Medallia Team <email@example.com>
Date: Wed, Dec 20, 2017 at 3:33 PM
Subject: MXM/Medallia Account
To: Demo User <firstname.lastname@example.org>
An account to access the MXM/Medallia reporting application has just been created for you. You may review surveys that arrive for your assigned club(s).
Your username is: demo
To set your password go to:
In the future use the following link to log in to the application:
The MXM Team