Accessing Medallia

When you are set up as a user in Medallia, you will receive an e-mail from The ClubWorks Team to allow you to set your password.  The subject line is MXM/Medallia Account.

The most common thing we hear is that users don't know the Company Name that will work.  The company name for all of our customers is mxm.

You can skip entering the Company Name by using the link (URL) that ends with "/mxm".

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Medallia Password Emails

If you experience issues, please email us at support@mxmetrics.com.  Password reset e-mails will come with the subject line of MXM/Medallia Account.

Here's What it Will Look Like!


From: The MXM/Medallia Team <info@mxmetrics.com>
Date: Wed, Dec 20, 2017 at 3:33 PM
Subject: MXM/Medallia Account
To: Demo User <demo@example.com>


Dear Misti,

An account to access the MXM/Medallia reporting application has just been created for you.  You may review surveys that arrive for your assigned club(s).

Your username is:  demo

To set your password go to:

https://clubworks.medallia.com/?r=demo

In the future use the following link to log in to the application:

https://clubworks.medallia.com/mxm

Best regards,

The MXM Team