We wanted to provide an update regarding the Mobile 2 iOS 10 notification issue. We have received confirmation that the updated version of the Medallia Mobile 2 app is now available in the Apple App Store, and this version will resolve the issue.
Please note, affected users may have to completely uninstall and reinstall the app with the new version for notifications to work. Simply updating the app may not resolve the issue. Also, it is recommended that all users update to the new version of the Medallia Mobile 2 app.
Apparently, the problem with the Apple App Store affected multiple software companies including Medallia. Sorry for any problems this issue may have caused.
Enjoy the weekend!