Our president, Blair McHaney, was in sunny Palm Beach, Florida last week attending the 2018 Club Solutions Leadership Retreat! He was kept busy networking amongst 40 other attendees and 16 sponsors, each from a broad cross-section of the fitness industry.
Upon arriving at the Welcome reception, Blair even got to test out his own cake decorating skills! This fun dessert challenge was then followed by four round table discussions that helped each attendee position their fitness clubs for the future. These discussion topics included “The Changing Landscape of Fitness Technology,” “Leading From the Top Down,” “Mapping the Member Journey” and “Member Success – PT & SGT.”
This leadership retreat finished up with more fun filled activities, such as the Palm Beach Olympics. Blair got to compete with the other attendees during physical and mental challenges on The Breakers Beach. And finally, a Luau Dinner, sponsored by ABC Financial was the grand finale!
The Club Solutions Leadership Retreat is not your typical tradeshow yet it’s such a valuable event to attend. The networking that goes on here is second to none. Nothing can benefit your business more than sharing ideas within your own industry. Working together can really benefit customer engagement & loyalty not to mention your net promoter score! If you really want to understand your fitness club members & employees, as gym “operators”, this is the retreat to be at!